Terms of service

Contract and scope

These terms apply to sales to legal entities and other customers acting for purposes relating to their trade, business, craft or profession. By placing an order, the customer confirms that the purchase is made for business purposes and that the person placing the order is authorised to bind the customer.

Products, prices, stock information and other website content do not constitute binding offers. A binding contract is formed only when HydTec issues a written order confirmation. An automated acknowledgement confirms receipt only. HydTec's order confirmation prevails over these terms in the event of conflict. The customer's own standard or purchasing terms apply only where expressly accepted by HydTec in writing.

Product selection and information

Product images, technical data, drawings, dimensions and stock information are indicative unless expressly incorporated into the contract. HydTec may correct typographical, image, pricing and information errors. The customer is responsible for verifying product identity, suitability, sizing, interfaces and compatibility with the intended machine, installation and use. HydTec assumes responsibility for sizing, engineering or functional performance only where expressly agreed in writing.

Prices and payment

Unless otherwise stated, prices exclude VAT, freight, packaging, customs duties and other charges. Prices and payment terms are stated in the quotation, order confirmation or invoice. In the event of late payment, HydTec is entitled to default interest and statutory charges and may suspend further deliveries.

Delivery, inspection and claims

Delivery dates are estimates unless HydTec has expressly guaranteed a specific date in writing. HydTec may make partial deliveries. Risk passes in accordance with the agreed delivery term or, if no specific term has been agreed, under the Swedish Sale of Goods Act.

The customer shall inspect the delivery immediately. Visible transport damage or missing goods must be recorded on the transport document and reported to the carrier and HydTec without delay. Other visible defects must be reported in writing no later than ten business days after delivery. Hidden defects must be reported without undue delay and no later than ten business days after discovery or the date on which they should have been discovered, and in all cases no later than twelve months after delivery unless a longer warranty has been agreed.

Warranty and liability

Unless otherwise stated in the order confirmation or the manufacturer's product-specific terms, a twelve-month warranty applies against original defects in materials and workmanship. The warranty does not cover normal wear or defects caused by, among other things, incorrect product selection, installation, use, maintenance, contamination, cavitation, overload or operation outside specifications.

For a defect for which HydTec is responsible, HydTec may, at its option, remedy the defect, replace the goods, provide equivalent goods or credit the affected goods. HydTec is not liable for indirect or consequential loss, including loss of production, business interruption or loss of profit. HydTec's aggregate liability is limited to the net price paid by the customer for the goods giving rise to the claim. These limitations do not apply to wilful misconduct or gross negligence or where liability cannot be limited under mandatory law.

Cancellation, force majeure and disputes

Cancellations and returns are governed by HydTec's return and refund policy. HydTec is not liable for delay or non-performance caused by circumstances beyond HydTec's reasonable control, including government action, war, sanctions, industrial disputes, fire, transport disruption, energy shortages, cyber incidents or equivalent supplier impediments.

The contract is governed by substantive Swedish law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply. Any dispute shall be settled by the Swedish courts, with the district court at HydTec's registered office as the court of first instance, unless otherwise agreed in writing.